Telegram Logs Missing, How to Fix
Typically a pretty alarming as well as confusing incident, when Telegram logs vanish unexpectedly and the service known for its cloud-based message logging does it without even a warning. But, there are a couple of solutions that you can use to get back the lost or know about the missing Telegram chat records How To Handle These Situations Without Losing Your Confidence - A Guide to Real Solutions and Preventative Measures
Verify Your Account Status
Make sure you are logged with the correct Telegram account. Many times users have 3-4 accounts and logging into a wrong one might think the chats are missing, endTime: 2018-01-08T21:06:31Z_offsets: [])**
Action Steps:
Log out of Telegram.
Then sign back in with the phone number of the account you want to log into.
Verify Connectivity & Sync Status
An slow or unstable network connection can interrupt the sync process of your Telegram logs. Make sure your device is online and connected to a solid internet connection to allow syncing properly.
Tip: Try to use mobile data instead of Wi-Fi to confirm that issue is not the Wi-Fi specific, but common.
Check for App or System Updates
It happens sometimes when a recent update comes in or when an update is not yet available on the app on which you are facing the issue (e. Make sure your Telegram app, as well as the phone OS, is up-to-date. The missing logs are probably due to a bug that has since been fixed in an update.
Tip: Never download updates from unofficial sources.
Restore from Telegram Cloud
This, Telegram saves messages in a server on a cloud, so accessing your account from any device should allow you to sync all your chats and logs automatically.
Procedure:
Uninstall it and install it again in another device, which is ridiculous.
Log in with your credentials.
Give the chats a little time to be synchronized from the cloud.
Use the Session Management Tool
How to see all sessions in Telegram This can keep you alert as to whether your logs have been stolen through unauthorized access - if you have also logged in from another device and forgotten, this will also help.
How to Check:
Go to Settings.
Go to Devices or Sessions.
Go through the list then end any sessions you're not familiar with.
Contact Telegram Support
Finally, you can contact Telegram support as a last resort. Tell them what the exact issue is, and they might be able to help you recover your logs or help you debug your case.
Important Note: Support response times vary so try to be patient.
Preventative Measures
For some future logs which will be missed after that:
Do not forget to regularly export your data using Telegram backing up feature.
Update your device and apps.
Create strong, unique passwords for your account and two-factor authentication.
Knowing what to do if you find your Telegram logs missing will help you keep up with your important messages and avoid disruptions in your networks. You can also check out telegram紀錄消失 for much more in depth information.